Updated as of 7th of September, 2024.
At FLEUR CEBU, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from our shop.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
– Place an order for flower delivery
– Contact us for customer support
– Subscribe to our newsletter
– Make a payment for an order
This information may include:
– Your name
– Delivery address
– Contact information (phone number and email address)
– Payment information (credit card or other payment details)
2. How We Use Your Information
We use the information we collect to:
– Process and deliver your orders
– Communicate with you about your order status
– Process payments securely
– Improve our services and website functionality
– Respond to customer service inquiries
We do not sell, rent, or share your personal information with third parties except as necessary to fulfill your order or comply with legal obligations.
3. How We Protect Your Information
We implement industry-standard security measures to protect your data. These include encryption, secure payment gateways, and restricted access to personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We may share your personal information with:
– Payment processors to process your transactions
– Delivery partners to fulfill your flower order
– Legal authorities, if required by law
We ensure that third parties receiving your data adhere to strict confidentiality and security protocols.
5. Your Rights
You have the right to:
– Access the personal information we hold about you
– Correct or update your personal information
– Request deletion of your data
– Withdraw consent to process your data
To exercise any of these rights, please contact us at [Your Contact Email].
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and provide personalized services. You can manage cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be updated accordingly.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
FLEUR CEBU INC
Unit 3 Area 2, Paseo Arcenas Banawa, Cebu City hello@fleurcebu.com